Advertising Dispute Procedure

Introduction

Summary of the Procedure

The Procedure

1. Definitions

2. Application

3. Exclusions

4. Advertising Dispute Resource Group

• 4.1 Members of the Advertising Dispute Resource Group
• 4.2 Compensation for Members of the Advertising Dispute Resource Group

5. The Procedure

• 5.1 Lodging a Complaint
• 5.2 Initial Assessment by ASC of Complaint
• 5.3 First Stage Resolution
• 5.4 Notice of Hearing; Delays and Adjournments
• 5.5 Composition of Panels
• 5.6 The Conduct of the Advertising Dispute Panel Hearing
• 5.7 Notice of Advertising Dispute Panel Decision
• 5.8 Enforcement of Advertising Dispute Panel Decision
• 5.9 Requesting Leave to Appeal a Advertising Dispute Panel Decision
• 5.10 Review of Appeal
• 5.11 Appeal of Advertising Dispute Panel Decision
• 5.12 Consequences of Appeal
• 5.13 Closing a Complaint File

6. General

• 6.1 Objection to Panel Members
• 6.2 Bias
• 6.3 Access to Information Pertinent to a Complaint
• 6.4 Provision of Supplementary Materials
• 6.5 Retaining Independent Experts
• 6.6 Deadline for Filing Evidence; Distribution of Filed Materials
• 6.7 Audio-Visual Equipment
• 6.8 Confidentiality of the Complaint and the Process
• 6.9 Voluntary Withdrawal or Amendment
• 6.10 Failure to Appear at a Hearing
• 6.11 Failure to Co-operate with Procedure or Comply with Decision
• 6.12 Uniformity of Procedure
• 6.13 Advertising Dispute Fees

Appendix A: Advertising Dipute Fee Schedule